INTERNATIONAL SHIPPING INFORMATION
Before you go shopping, please read these brief notes about international credit cards & shipping.
If you have read them before and want to go right to the shopping cart, click HERE
International Credit Card Orders
Due to foreign (non USA based) banks and credit card providers' failure to cooperate with US banking institutions, we cannot automatically verify your credit card information. Even though you may get an authorized acknowledgement, that just means the credit card number and expiration date are legitimate and there is sufficient money in the account for your purchase.
That does NOT mean we have verified that the person using the card is authorized to do so!
In order to limit international credit card fraud, we must attempt to verify the person making a purchase on our website is the person authorized to do so by the credit card issuing bank. It will be necessary for users of non USA based credit cards, including those cards issued to a person residing in the USA by a non USA based bank, to fill out and fax back to us or land mail back to us a credit card authorization form, from which we can try to verify cardholder information. You can view the form by clicking HERE
We will send this form along with a copy of your order when we receive your order. The sooner you get it back to us, the sooner we can ship your order.
This is a security issue to limit credit card fraud to protect you our customer as well as us, the supplier.
If you do not wish to provide the information we request via fax, you have 4 options
Option #1 is to land mail us the form
Option #2 is to pay via Pay Pal
Option #3 is to pay via American Express or Western Union money order or a money order from any US Bank in US FUNDS
Option #4 is to shop somewhere else.
Shipping Charges
You can check the costs of the various forms of shipping and by going to the US Postal Service website http://www.usps.com. UPS also has a rate calculator at http://www.ups.com. You can also see the delivery times each shipping method will take.
Single sole
shoes typically weigh approximately
2 to 2.2 lbs. Platforms and boots range from 2.6 to 3.3 lbs. Feel free to e-mail
us for approximate weights of other merchandise. Insurance fees are listed there
as well. If you choose to ship by any method other than US Mail Global Express
Mail Service or UPS, we will need hand written authorization to ship without a
signature for delivery confirmation and we will not be responsible for any lost
shipments that are not signed for. We normally ship internationally via US Mail
Global Express Mail Service which requires a signature upon delivery.
You’ll need to check with your own customs for import duties, taxes and/or
fees, if any. We have
no charges other than the advertised cost of goods. Your choice of shipping and
insurance is additional.
Shipping charges are automatically calculated by the shopping cart software. There is no problem with domestic (USA) shipping calculations. International shipping is complicated so please read the following carefully!
The shopping cart uses an averaging system of cost to weight equivalency for UPS shipping to calculate shipping costs. Shipping outside the USA via UPS is very expensive. To save you money on shipping we will ship via US Global Express Mail, but you will be charged UPS rates on the shopping cart. We will either issue a credit to your credit card for the difference between UPS calculations and actual US Mail costs or charge you the difference if the shopping cart doesn't calculate sufficient postage when we ship your order. All our merchandise has a weight assigned to it. You can check actual shipping costs by going to the US Mail website www.usps.com and entering 11385 as the ship from zip code and your destination zip code and package weight. We add a $3 handling charge to cover expenses involved in packaging and making a trip to the Post Office.
If you ask us to split a shipment because 1 or more items is delayed due to backorder or any other delay, you will be charged postage and insurance for each shipment!
I have read this and am ready to go shopping.